A Message from the
Community Development Department on Core Services:
In an effort to keep our
employees and the community safe during the COVID-19 virus crisis, the Village
Offices will be closed to the public and our employees either are currently or
possibly will be working remotely. While some services may be on hold, we are
dedicated to keeping our virtual doors as open as possible. With that, we are
providing alternatives to our in-person interactions when we are able. The list
below is an evolving list of processes, and more will be added as we all work
through this challenging time together.
Building, HVAC, Electrical,
and Plumbing Inspections are STILL REQUIRED
Inspections in occupied
residential or commercial structures are not being done at this time. The
Village still requires inspections to be scheduled by calling 920-468-5225. After
scheduling the inspection, you will be required to take representative pictures
of the items to be inspected. You will then e-mail the photos to the inspector
to review and approve.
If the inspector has questions or
concerns, the inspector will reach out to you or request additional pictures.
If you have a question as to what to take pictures of, you will be transferred
to the inspector’s voicemail and they will call you back within 24 hours to
advise you.
Outside inspections may be done
during “off hours” or times when the construction site has not been occupied
for an extended period of time. The
inspector will indicate the conditions necessary to visit the site for the
inspections or will require other alternative inspection procedures such as pictures
or video call platform (if available).
In summary, communication with
the building inspectors through telephone or e-mail regarding the inspections
and any necessary follow up actions is critical to avoid costly delays or
modifications in order to view necessary elements of required inspections. As always, the responsibility to communicate
is with the permit holder or contractor.
Plan Submittal
Plans are encouraged to be mailed
to the Village Offices. Please
communicate to the building inspectors that a plan has been mailed so we know
when to expect it. If plans cannot be
mailed and must be dropped off, plan sets and application materials can be
dropped off and left within the front vestibule of the Village Offices at 2828
Allouez Avenue. Please call to ensure
the vestibule will be open and to ensure that an inspector is aware of a
submittal that is waiting within the vestibule.
As the Village Offices are closed, we will not accept unscheduled
“walk-ins”.
Permits
Permits are still being issued but
when possible please complete them online and e-mail them for review or for
some residential permit applications, the online citizen self-service portal is
available through the Village website.
Other permits can be dropped off and left within the front vestibule of
the Village Offices at 2828 Allouez Avenue.
Please call to ensure the vestibule will be open and to ensure that an
inspector is aware of a submittal that is waiting within the vestibule. As the Village Offices are closed, we will
not accept unscheduled “walk-ins”.
General Housing and Zoning
Complaints (Minor)
For the health and safety of the
community and Village Employees, complaints and the associated inspections are
not being followed up on at this time.
The complaints will be logged and will be completed when it is deemed
safe to do so. Please understand that there will be a backlog of such
complaints and inspections accumulating during this time, and we will address
them in the order they were received.
General Permitting or Plan
Review Questions:
For general questions and
guidelines relative to plan review and permits, most of the information is
available online to view and download.
Request for Development
Approvals - Plan Commission
While all public meetings are on
hold, we will still be accepting Request for Development Actions for the Plan
Commission. We will review these items and add them to agendas as meetings are
scheduled in the order in which they are received. Since both electronic and
hard copies are required, please e-mail to the Planning Staff member you have
been working with and mail in the required number of hard copies. If plans
cannot be mailed and must be dropped off, plan sets and application materials
can be dropped off and left within the front vestibule of the Village Offices
at 2828 Allouez Avenue. Please call to
ensure the vestibule will be open and to ensure that a planner is aware of a
submittal that is waiting within the vestibule.
As the Village Offices are closed, we will not accept unscheduled
“walk-ins”.
Thank you for your understanding
and patience.