Friday, May 24, 2019

AquaHawk lets you monitor for water leaks!

Here’s a great example of the benefits of AquaHawk – our FREE program to water customers who have our new Sensus meters.

When time allows, staff monitor abnormal water usages. Recently, one of our utility clerks noticed that a resident’s usage went up to consistently use almost 100 gallons of water an hour. Natalie called this resident and notified him that their Bellevue home was experiencing unusually high water usage.  The customer is a Texas snowbird, spending the winter out of state. He later called back and informed us that a family member visited the Bellevue home and found a toilet running. Within 3 days, they had used almost 8,000 gallons of water, about 4 times as much as they do in one month!  

Village staff doesn't always have the time to check AquaHawk for all customers.  But if you have one of the new Sensus meters, YOU have the ability to sign up and use this FREE resource.  You may set alerts if usage exceeds a certain amount of gallons and estimate your water bill with your current usage. Sign up today at using your utility account number.

We are in the process of changing out current Badger meters to the new Sensus meters and expect all of Bellevue to have these by the end of 2020.