Monday, March 5, 2018

Having Your Water Meter Changed? Sign up for AquaHawk

Have you recently had your water meter changed or will have it changed in the near future? If so, you may wish to register your water utility account with AquaHawk.

What is AquaHawk and what does it do?
AquaHawk is a FREE service for Village of Bellevue water customers that allows you to efficiently manage your utility usage and lower your monthly bills. To register, click on the AquaHawk logo above. Once you register for AquaHawk, you'll be able to take advantage of the following tools and features:

Receive timely leak alerts:
You specify how you want to be contacted: e-mail, text, or telephone. When your consumption indicates abnormally high usage or a leak, we'll contact you. AquaHawk helps prevent costly property damage and gives you peace of mind when you're away from home.

Monitor your water usage:
See how much water you're using and estimate your bill anytime during the billing cycle. AquaHawk empowers customers to take charge and make decisions.

Set your threshold alerts:
Threshold alerts allow you to specify an amount of water (gallons) or a maximum amount ($) that you don't want your bill to exceed. If your usage or your bill is trending too high, AquaHawk will notify you.

Learn ways to save:
Easily see the dates/times when you're using the water. See how your consumption compares to temperature and rainfall data. Learn effective ways to reduce water and energy.

Customer Benefits
  • Know about water leaks before they cause costly damage.
  • See exactly how much water your family is using each hour, day, and month.
  • Set billing and usage thresholds and never be surprised by a high bill again.
  • Monitor for unauthorized utility usage when you're traveling.
  • Opt-in services let you choose how you want to receive alerts: e-mail, text, or phone call.
Who can use AquaHawk?
Unfortunately, not everyone can currently sign up for AquaHawk. Due to the fact that the AquaHawk program is relatively new, access to the program is only available to residents and businesses who have had their meter replaced in the roughly the last three years. These new meters (shown below) are manufactured by Sensus and are compatible with the AquaHawk program. If you have a Sensus water meter or are due to have your meter replaced in the near future, you are able or will be able to use AquaHawk.

Sensus Meter

Have questions about AquaHawk? See the Village website page on AquaHawk and download a printable brochure.